Big Fig Mattress Review

The Tuck team collected all of the data possible on the Big Fig mattress but there aren’t enough verified customer experiences for us to give sleeper ratings for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here..

Mattress Type and Components:

  • Big Fig offers a hybrid mattress.
  • The comfort layer features a top layer of ventilated latex, followed by a second layer of 1.8 PCF high-density polyfoam and two bottom layers of 2.5 PCF high-density polyfoam.
  • The support core is constructed with 15-gauge pocketed coils, and is encased in a polyfoam side and base layer. The coil counts range from 670 in a Twin to 1,600 in a King and California King.
  • The cover is a blend of polyurethane, viscose, and Lycra® spandex.
  • Please note: the Big Fig mattress is advertised as being specially designed for plus-size sleepers. Because we have not received sufficient customer data about this mattress, we cannot verify whether this claim is accurate for most sleepers.

Product and Price Range: The Big Fig mattress is available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $1,199 (Twin) to $1,899 (King and California King). All Big Fig mattresses are manufactured in the United States.

What You Need to Know About the Big Fig Mattress

Hybrid
Medium Firm
Moderate
Good for Hot Sleepers
Pros
  • The Big Fig mattress has a price-point that is below-average compared to the cost of other hybrid models.
  • Big Fig offers a 20-year warranty that is exclusively nonprorated. By comparison, most mattress warranties extending beyond 10 years are at least partially prorated, potentially resulting in higher costs for repairing or replacing defective mattresses.
Cons
  • Big Fig has been in business since 2016. As a result, the long-term performance of this mattress has not been properly evaluated.
  • One firmness rating, Medium Firm, is available with the Big Fig mattress; this may be limiting for customers who prefer to sleep on mattresses that are more or less firm.

Similar mattress options

WinkBedCloudAlexanderLoom & Leaf Mattress
MODELS WinkBedCloudAlexanderLoom & Leaf Mattress
MATTRESS TYPE InnerspringFoamFoamFoam
PRICE (Queen) $1,299$1,799-$4,799$1,199$1,299
FIRMNESS OPTION YNMedium, Luxury FirmRelaxed Firm, Firm
AVAILABILITY onlineonline, in-storeonline, in-storeonline
SLEEP TRIAL 120 night90 nightLifetime (50% exchanges after 100 nights)120 night
WARRANTY LENGTH Lifetime10 Year, LimitedLifetime15 Year
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart

Big Fig Pricing and Delivery Details

Size Dimensions Height Price
Twin 39W” x 75L” 13″ $1,199
Twin Extra Long (XL) 39W” x 80L” 13″ $1,299
Full 54W” x 75L” 13″ $1,399
Queen 60W” x 80L” 13″ $1,499
King 76W” x 80L” 13″ $1,899
California King 72W” x 84L” 13″ $1,899

Availability: Big Fig mattresses are exclusively available for sale on the Big Fig website. These mattresses are not currently sold through any other retailers (including Amazon.com), and Big Fig does not operate any brick-and-mortar stores or showrooms.

How is the mattress shipped? Big Fig mattresses are wrapped in plastic and shipped (flat packed) in a box.
Where do they ship? Big Fig ships mattresses within the contiguous U.S.
Shipping Free
Full shipping details

Delivery Policy: The mattress delivery policy for Big Fig is as follows:

  1. All Big Fig mattress deliveries are facilitated through Manna Distribution Services, a White Glove Delivery partner.
  2. Big Fig mattresses ship from the factory within two to five business days. Once the mattress has shipped, it will take seven to 14 business days for the package to arrive at the customer’s address. Because Big Fig does not utilize ground courier services (such as FedEx or UPS), they do not offer expedited shipping.
  3. In addition to standard front-door mattress delivery, Big Fig offers White Glove Delivery for an additional $99. This service includes in-home mattress assembly and packaging waste disposal. For an additional $60 ($159 total), White Glove personnel will remove the customer’s old mattress.
  4. An adult must be present to receive the mattress for standard and White Glove deliveries.

Old Mattress Removal: Old mattress removal is available for an additional fee of $60 ($159 total) as part of the White Glove Delivery option. This service is not offered with standard front-door deliveries.

Delivery Fee: Standard front-door delivery is free of charge. White Glove Delivery will incur an additional fee of $99, and old mattress removal will incur another $60 (or $159 total).

Big Fig Product Specifications and Firmness

The Big Fig mattress is available in a Medium Firm, which ranks at roughly a 6.5 on our firmness scale. A breakdown of mattress components and dimensions is found below.

Product Name Firmness Rating Thickness Support Core Components Comfort Layer Components Cover Components
Big Fig Mattress 6.5 (Medium Firm) 13″ 8″ Pocketed Coils (15-Gauge)
Polyfoam Encasement
1/2″ Ventilated Latex
1″ 1.8 PCF Polyfoam
1″ 2.5 PCF Polyfoam
1″ 2.5 PCF Polyfoam
66% Polyurethane
30% Viscose
4% Lycra® spandex

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

What Type of Sleeper Is Best Suited for a Big Fig Mattress?

At this time, Tuck.com has not received enough customer feedback to accurately evaluate the Big Fig mattress based on sleep position and sleeper weight. We will update this section as soon as possible.

In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for sidebackstomach and combination sleepers.

The following table lists our average grades for memory foam mattresses based on different sleeper positions and weights.

Mattress Type Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Hybrid Side Good Good Good
Back Very Good Very Good Good
Stomach Good Fair Fair

Warranty and Trial Information

Big Fig offers a 101-night sleep trial for its mattress.

Sleep Trial and Warranty Information

Sleep trial 101 Nights
Refund Full
Warranty 20 Year Limited
Warranty Transfer Non Transferable
Full trial and warranty details

Trial Period and Guarantee: Big Fig offers a 101-night sleep trial for its mattress.

  1. This sleep trial includes a mandatory two-week break-in period. Customers must test out the mattress for at least two weeks before they will be eligible to return it for a refund.
  2. Customers who choose to return their mattress will receive a full refund minus any White Glove Delivery or old mattress removal costs from the initial order.
  3. Big Fig personnel will coordinate mattress pickups, and customers who wish to return their mattress will not be required to pay any additional shipping or handling fees.   

Warranty: Big Fig offers a 20-year limited warranty for the Big Fig mattress.

  1. This warranty is entirely nonprorated.
  2. Warranty coverage begins on the date of mattress delivery. Big Fig will, at their sole option, repair or replace any mattress that is deemed as defective for as long as the warranty is valid.
  3. Repairing or replacing the mattress will not extend the original warranty, nor will it result in the creation of a new warranty.
  4. Mattress owners are responsible for all shipping and handling costs associated with mattress returns or replacements.
  5. Big Fig ‘reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the defective piece’.
  6. The warranty will cover the following mattress defects:
    • Sagging or indentations in the sleep surface measuring one inch (1″) or deeper that do not result from owner misuse or improper foundational support.
    • Coils, wires, and other metal components that are loose, broken, or protruding through the side walls.
  7. The warranty will not cover the following:
    • Sagging or indentations in the sleep surface that do not measure one inch (1″) or deeper, or normal increases in material softness that do not affect the pressure-relieving abilities of the mattress. These issues are considered standard wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s comfort or firmness preferences.
    • Defects associated with the cover.
    • Burns, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
  8. Big Fig will not honor mattress claims from customers living outside the contiguous U.S.
  9. This warranty is exclusively offered to original owners who purchase their mattress directly from Big Fig or through an authorized retailer. Anyone who buys or acquires the mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Company Information

Customer Service

Due to insufficient owner data, there is no Tuck customer service rating for Big Fig at this time.

Company History

Big Fig has been in business since 2016.

Corporate Address

3201 Harvard Avenue
Cleveland, Ohio 44105

BBB rating

Big Fig has not earned a grade from the Better Business Bureau.

Physical Stores

Big Fig does not operate any physical showrooms or stores.

Contact Info
Phone Number:

1-888-444-6547

Contact Email:

[email protected]ress.com

http://www.bigfigmattress.com
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