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Mattress Type and Components:
Please note that the term ‘hybrid mattress’ is used rather loosely throughout the industry. For our purposes, ‘hybrid’ exclusively refers to mattresses with foam-based comfort layers and coil-based support cores.
Product and Price Range: The Adagio by Bed In A Box is available in eight sizes: Twin, Twin XL, Full, Queen, King, Split King, California King, and Split California King. These range in price from $950 (Twin) to $1,899 (Split King and Split California King). All Bed In A Box mattresses are manufactured in the U.S.
Customer Satisfaction Rating: 83%
Calculated from: 867 customer experiences from 34 individual sources.
Amazon rating: Currently unavailable on Amazon.com
BBB rating: A+
|Twin||38W” x 75L”||13″||$875|
|Twin Extra Long||38W” x 80L”||13″||$924|
|Full||54W” x 75L”||13″||$1,324|
|Queen||60W” x 80L”||13″||$1,424|
|King||76″ x 80L”||13″||$1,524|
|Split King||38W” x 80L” (2 pieces)||13″||$1,899|
|California King||72″W x 84L”||13″||$1,524|
|Split California King||36W” x 84L” (2 pieces)||13″||$1,899|
How Is the Mattress Shipped?: Bed In A Box mattresses are compressed, vacuum-sealed, and shipped in a box. The mattress will expand as soon as it is unpackaged. Bed In A Box advises owners to remove the mattress from its packaging within 30 days of the delivery; the warranty will be voided on mattresses that remain packaged for longer than 30 days.
Where Do They Ship?: Bed In A Box ships mattresses to all addresses in the U.S., including Alaska and Hawaii.
Delivery Fee: No charge.
Delivery Policy: The delivery policy for Bed In A Box is as follows:
Old Mattress Removal: Because FedEx couriers provide their deliveries, Bed In A Box does not offer old mattress removal services.
Availability: Bed In A Box operates a brick-and-mortar showroom in Johnson City, Tennessee. In addition, Bed In A Box mattresses are available through 15 authorized retailers in nine different states.
Adagio mattresses feature a flippable design; the comfort layer on each side has a different firmness rating. One side features a softer feel similar to memory foam, while the other is firmer and mimics the feel of an innerspring mattress; both sides share the same pocket coil support core. A detailed breakdown of the Adagio’s components is found in the table below. Please note that purchasers can request which side is facing up at the time of delivery for easier unpackaging and set-up.
|Side||Firmness Rating||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Side 1||5 (Medium)||13″||7″ Foam-encased, 16-gauge Steel Pocket Coils||2″ Regular Polyfoam|
2″ Support Polyfoam
|Rayon Blend Knit|
|Side 2||8 (Firm)||13″||1″ Regular Polyfoam|
1″ Support Polyfoam
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Trial Period and Guarantee: Bed In A Box offers a 60-night trial on all mattresses that begins 60 days after the original purchase and ends on the 120th day of ownership.
Warranty: Bed In A Box offers a 20-year warranty:
|Category||Criteria||Adagio Rating||What Adagio Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Adagio mattress.||83%||The Adagio by Bed In A Box has an above-average customer rating, largely due its, strong performance in key areas, and relatively low price-point.|
|Durability||Hybrids tend to degrade faster than other mattresses, often due to low-grade polyfoam used in the support core.||Good||Hybrids with less durable pocket coils can have especially short lifespans, but Adagio owners report above-average longevity and long-term performance|
|Motion Isolation||Ideally, a hybrid mattress will fall in the middle of the spectrum in terms of motion isolation: more motion transfer than memory foam or latex, but less transfer than an innerspring.||Fair||The Adagio’s less firm side isolates motion much like memory foam but to a lesser extent, while the opposite side is more responsive and prone to motion transfer according to owner feedback.|
|Sex||Most hybrids feature a blend softness and bounciness that many couples find conducive for sex.||Very Good||Owners report more ease of movement on the bed and bounce from the coil support core, making this bed better than average for sexual activities.|
|Conforming||Hybrid mattresses often provide a good balance of firmness and body-conforming, making them suitable for people who feel that memory foam is too soft and innersprings don’t relieve enough pressure.||Good||The Adagio’s conforming abilities depend on which side the sleeper chooses; according to owners, the softer option conforms somewhat closely, while the firmer side contours to a much lesser extent.|
|Temperature Neutrality||Hybrid mattresses tend to retain less body heat and sleep cooler than models made from memory foam or latex.||Very Good||Many users say that the Adagio sleeps cooler than traditional foam mattresses, particularly on the firmer side.|
|Off-gassing||Off-gassing may occur, but most hybrids produce less odor than mattresses made exclusively of foam.||Poor||According the owners, the Adagio produces less odor than foam models from Bed In A Box, however many complain of off-gassing that lasting for longer than average periods of time.|
|Edge Support||Hybrids usually provide more edge support than memory foam and latex mattresses, and are usually on par with traditional innersprings.||Very Good||Hybrid and innerspring beds offer superior edge support compared to their all foam counterparts and owners report the high satisfaction with the support on the edges of the adagio.|
|Noise||Hybrids tend to produce more noise than strictly foam mattresses, primarily due to the spring and coil components of the support core.||Good||Some owners report light squeaking when the mattress is bearing weight.|
|Ease of Moving and Rotating||Mattress size is an important consideration, but the average hybrid is lighter and easier to move than most traditional innerspring or foam models.||Good||The weight of a Queen-sized Adagio mattress is on par with the average hybrid and smaller sizes are quite manageable, but King and Cali King models weigh 124-139 lbs — which may be problematic for people who like to frequently flip the mattress.|
Based on our customer feedback, Adagio mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
|Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with BedinaBox, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Bed In A Box was launched in 2004, and officially incorporated in 2006.
Physical Stores: Bed In A Box operates a brick-and-mortar showroom in Johnson City, Tennessee, where the company’s corporate office is also located. Additionally, Bed In A Box mattresses are sold at 15 authorized retailers in nine different states.
220 E. Millard Street
Johnson City, TN 37601
Phone Number: 1-800-588-5720
Contact Email: Online form
Company Website: www.bedinabox.com
General customer complaints about Adagio mattresses and Bed In A Box include:
reviews based from sources
Adjusted Amazon Rating ()
Amazon rating is
BBB Rating =
Mattress Specs and Company Info
|Brand + Model||Customer Satisfaction Rating||Price (Queen)||Mattress Type||Availability||Height + Weight||Firmness||Sleep Trial||Warranty||Add to Compare|
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