Awara Mattress Overview
Having launched in 2018 Awara Sleep offers one bed, the Awara Mattress, as well as three bed frames.
A latex hybrid, the Awara Mattress pairs a 4-inch layer of natural, Rainforest Alliance-certified Dunlop latex with a 9-inch support core of pocketed coils. The latex is certified by the Rainforest Alliance, meaning it meets criteria on economic, social, and environmental sustainability and impact. It is also certified by GOLS (Global Organic Latex Standard), which indicates that the latex is organic. The plush Euro top cover is composed of New Zealand wool and organic cotton.
The Awara Mattress rates around 6 on the 10-point firmness scale, making it medium-firm. This feel may be particularly comfortable for sleepers over 130 pounds who want a balance of support and conforming. The comfort setting may be a bit firm for sleepers under 130 pounds, who may not experience enough cradling for pressure relief.
In this review, we’ll discuss the Awara Mattress’s construction, pricing, and performance. We’ll also compare the Awara Mattress to several similar mattress models, and we’ll detail the company’s shipping, return, and warranty policies.
Table of Contents
Meet Our Testing Team
- People who tend to sleep hot. Latex naturally sleeps cooler than other foam types. The innerspring layer provides additional cooling airflow, while the mattress cover wicks away moisture.
- Sleepers who weigh over 130 pounds. The medium-firm setting can provide exceptional support for sleepers in this weight group. Our testers rated the Awara Mattress well for sleepers over 130 pounds, but we found it most suitable for sleepers over 230 pounds.
- Eco-conscious consumers. Dunlop latex is all-natural. Awara also works with ClimatePartner to plant trees for every mattress sold to offset their carbon footprint.
- Couples looking for a balance of motion isolation and bounce. Our tests found the Awara mattress isolates motion well enough to reduce nighttime disturbances, but it also has a good amount of bounce, which may improve the sexual experience.
Not Recommended for...
- Lightweight sleepers. While the Awara Mattress may provide a comfortable night’s sleep for some lightweight sleepers, our lightweight testers found the mattress firmer than ideal. Because of this, lightweight sleepers may not experience enough cradling to reduce their pressure points, particularly if they sleep on their sides.
- People who enjoy a soft feel. The Awara Mattress is medium-firm, which is on the firmer end of the range most sleepers prefer. Sleepers looking for a plush, cushy surface may prefer a different option.
- Sleepers looking for superior pressure relief. Our tests found the Awara Mattress provided moderate pressure relief. The medium-firm feel does not hug the body as much as most memory foam mattresses, so it may not be ideal for sleepers suffering from aches and pain.
Tuck's Video Review
Seeing the Awara Mattress in action can give you a better idea of how it performs. While our review gives a complete breakdown of the mattress’s features and performance, check out our video to see for yourself.
Tuck’s testing team conducted an extensive evaluation of the Awara Mattress. Our review and rating process consists of three parts: in-house evaluation, external sleep testing, and data collection of verified owner experiences. To learn more about our review process, read our methodology here.
Our performance criteria and ratings for the bed are listed in the table below.
The Awara Mattress performed well across our categories, especially in edge support, sex, temperature neutrality, durability, noise, and off-gassing. To learn about how the Awara mattress performed and how we decided on these ratings, read more below.
Sleep Position Ratings
As part of our ratings process, we evaluated the Awara Mattress across different body types and preferred sleep positions. In addition to physical testing, we surveyed our sleep expert team and analyzed reviews from verified mattress owners and customers. Our findings are listed in the table below.
|Sleep Position||Less than 130 LBS||130 LBS - 230 LBS||Greater than 230 LBS|
Awara Mattress Awards
Based on our in-house tests, the Awara Mattress stood out in the following categories:
How Is the Awara Mattress Constructed?
The Awara Mattress has a plush, Euro top cover constructed of organic cotton and New Zealand wool. The cotton wicks moisture and allows airflow to help regulate the temperature of the sleep surface. The wool provides additional breathability while also acting as a natural fire retardant.
The Awara Mattress has a 4-inch comfort layer of natural Dunlop latex foam. This foam is derived from the sap of rubber trees and is certified by the Rainforest Alliance and GOLS. The Rainforest Alliance certification means the latex meets criteria related to economic, social and environmental sustainability. The GOLS certification means that the latex used in the Awara is organic.
Due to the construction process, Dunlop latex is usually denser and firmer than Talalay latex, giving the Awara Mattress its distinctive feel. Dunlop latex also tends to be more durable, which should mean the comfort layer of the Awara Mattress will not sag or deform as quickly. The process used to make Dunlop latex is usually viewed as more eco-friendly because it requires less processing.
A pocketed coil support system acts as the base of the Awara Mattress. This layer totals 9 inches thick, much thicker than most hybrid mattresses. The coils are pocketed, meaning they are individually wrapped in fabric. This allows the coils to move independently, reducing motion transfer across the surface and providing more precise contouring.
This support layer is zoned with thicker-gauge coils under heavier parts of the body, such as the midsection and hips, for extra support. Thinner coils provide soft contouring around the shoulders, back, and legs. A cotton/poly base wraps around the outside of the support layer and features four reinforced handles.
At 13 inches, the Awara Mattress is thicker than average. The added height paired with the sturdy edge may make it easier for some people to get into and out of bed. And with four inches of latex in the comfort layer, there is plenty of material to prevent sleepers of most weights from sinking into and engaging with the support core.
|Product Name||Firmness Rating||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Awara Mattress||6 (‘Medium-Firm’)||13″||9” zoned, multi-gauge pocketed coils||4” Dunlop latex||Organic cotton and New Zealand wool|
What Are the Firmness and Feel Like?
The Awara Mattress comes in one firmness: Medium-Firm (6). This feel is right around the range most sleepers prefer and an very good choice for sleepers who weigh over 230 pounds. The sturdy 4-inch layer of Dunlop latex prevents excessive sinking, providing the support and material substance heavyweight sleepers need. The 9-inch pocket coil layer provides additional contouring, allowing the heavier parts of the body to sink in more deeply.
While the Awara Mattress’s firmness may be ideal for many heavyweight sleepers, it may feel too firm for some lightweight (under 130 pounds) sleepers. The firmness of the Awara may not provide adequate contouring for this group, so lightweight sleepers are likely to experience more pressure pushing back against their body.
Across all weight groups, the Awara Mattress has a firm and responsive feel. While it has enough give to provide some contouring and pressure relief, it very much has a “floating on top feel,” so sleepers looking for a closer hug might look elsewhere. That’s because pressure applied to latex spreads across a wider surface due to its low point elasticity. This same trait makes latex quite responsive, giving it a unique springy feel.
Next, let’s take a closer look at our performance ratings for the Awara mattress. We base these ratings on findings from our internal testing and sleep testing results, along with verified customer and owner experiences.
Since Awara launched in 2018, it has not yet been around long enough for long-term owner information on the mattress’s longevity. However, given the mattress’s construction, we would expect it to have above-average durability.
Latex hybrid mattresses like the Awara usually have a longer-than-average life expectancy. Both Talalay and Dunlop latex are proven to be very durable. The Awara uses Dunlop latex, which tends to resist deterioration exceptionally well, thus extending how long we would expect the mattress to last.
The support layer of pocketed coils also adds to the durability. Unlike more traditional hourglass-shaped bonnell springs, the pocketed coils have a uniform width, which prevents weak points that could lead to premature wear and tear. Because of this sturdy construction, we expect the Awara Mattress to last for at least seven years.
Our testers who sleep with a partner noticed slight motion transfer when their partner moved during the night, but it was not notable enough to significantly disrupt their sleep. The Awara mattress absorbed much of the motion, so it will provide a restful night’s sleep for couples.
Latex has more bounce than memory foam or other polyfoams. While this may make it easier to change positions during the night, it can also transfer some movement. However, latex does still absorb a significant amount of motion, preventing it from being felt across the surface of the mattress.
The Awara Mattress further isolates motion by using pocketed coils in the support layer. Since these coils move independently, they further help absorb movement.
Our testing team noted a slight initial rubbery smell after unboxing due to the use of natural latex. However, we found that the Awara Mattress did not emit a significant or lingering odor.
New mattresses tend to have a slight smell when first unpacked. When the mattresses are constructed of synthetic materials, volatile organic compounds (VOCs) are usually the cause of the smell. VOCs are gases emitted from certain materials, including many polyurethane foams used in mattress construction.
However, natural latex foams, like the one used in the Awara, do not emit VOCs at all. Natural latex, though, does still carry a distinct smell after it’s unboxed. This sweetish scent was apparent after we first unboxed the Awara, but was hardly noticeable 24 hours later, and completely gone after two full days out of the box.
To assess how the Awara conforms to a sleeper’s body, we use a force-sensing pad to see where pressure exists for folks in different weight groups. These tests paired with our testers’ reported experiences showed the Awara Mattress offers some pressure relief, though it varies a great deal between weight groups.
The mattress’s overall firmness coupled with the sturdiness of the Dunlop latex means the Awara Mattress does not conform as quickly or easily as softer mattresses. Sleepers under 130 pounds may not weigh enough to experience much conforming at all, which could be problematic for some side sleepers.
However, the firmer feel of the Awara Mattress may be a great fit for sleepers who weigh over 230 pounds, offering a balance of conforming and support.
Our testers reported the Awara Mattress provided a cool, comfortable night’s sleep. The Awara’s comfort layer uses natural latex, which tends to be more breathable than synthetic or synthetic blend latex. Additionally, the latex is aerated, which further reduces heat retention by allowing greater airflow.
The coil support core also allows additional airflow. The wool and cotton cover wicks moisture and provides additional breathability, so our testers stayed cool and dry throughout the night.
We had testers from each of our weight groups sit on the edge of the Awara Mattress, and they were very impressed. The Awara Mattress’s edge felt sturdy to all our testers, allowing them to sit or sleep comfortably near the perimeter.
The strong edge support is due to the combination of Dunlop latex and sturdy coil support core. Dunlop latex is firmer and denser than Talalay latex, so it tends to compress less when you near the edge. The coil system provides additional strong support around the perimeter by using thicker-gauge coils to support more weight.
If you enjoy sleeping near the edge of the bed or have trouble getting into or out of bed, you may appreciate the Awara mattress’s sturdy perimeter. The stronger edge may also allow you to use a larger area of the bed and make you feel more secure that you won’t roll off.
Our testers reported little to no noise from the Awara Mattress. The pocketed coils are quiet, though they may still produce some slight creaking, especially as they age. However, since pocketed coils tend to be quite durable, we wouldn’t expect future noise to be significant. The 4-inch Dunlop latex comfort layer also muffles potential noises from the support core.
The Awara Mattress’s combination of responsiveness, bounce, edge support, and quietness make it well suited for sex. The Dunlop latex does not hold impressions for long, so sleepers are unlikely to feel “stuck in the bed.” This can make it easier to move around and change positions.
The innerspring layer gives the mattress additional bounce, which is often beneficial for sex. Sturdy edge support expands the overall usable surface of the bed. Since the mattress is virtually silent, it is a discrete option for couples.
Next, we’ll cover how the Awara Mattress performed across weight categories.
Mattress preferences often vary based on a person’s weight, shape, and favored sleep position. We evaluated the Awara Mattress with sleep testers of varying body types and position preferences to get a better understanding of how individuals may experience the mattress.
Lightweight Sleepers – Less than 130 lbs.
Our lightweight sleep testers found the Awara Mattress somewhat firm, which limited the conforming they experienced and caused piquing in their shoulders and hips.
Sleepers who weigh less than 130 pounds usually prefer soft and medium-soft mattresses that cradle them for greater pressure point relief. The Awara Mattress is medium-firm, so it is still a good choice for lightweight sleepers who favor a firm feel.
Lightweight back and stomach sleepers enjoyed the supportive surface that kept their body’s in alignment. Stomach and back sleepers often prefer a firmer mattress that prevents heavier areas, like the hips, from sinking in too deeply. Since the Awara Mattress is medium-firm, it may be an appropriate choice for lightweight back and stomach sleepers looking for stable support.
Our lightweight side sleepers were less enthusiastic about the Awara Mattress. The Awara Mattress’s Dunlop latex comfort layer was too firm to provide the conforming lightweight side sleepers need for pressure relief. Since latex spreads pressure across a wider surface area, side sleepers under 130 pounds might not exert enough force on the comfort layer to notice cradling.
Average Weight Sleepers – 130 to 230 lbs.
Our average weight testers found the Awara Mattress could accommodate any sleep position, though they preferred it for back and stomach sleeping.
Sleepers who weigh more than 130 pounds and less than 230 pounds tend to like a medium to medium-firm mattress. Since the Awara Mattress is medium-firm, it falls on the higher end of this range, making it a particularly good choice for back sleepers, stomach sleepers, and others who enjoy a firmer feel.
The Awara Mattress is firm enough to provide even support for our average weight back and stomach sleepers. The targeted support of the innerspring layer prevented their hips from sinking in too deeply, helping align their spines. Our average weight side sleepers felt the Awara Mattress performed well, but they felt the firm, 4-inch Dunlop latex comfort layer did not provide significant cradling, which created some pressure points.
Heavyweight Sleepers – More than 230 lbs.
In our testing, the Awara Mattress really shined with heavyweight sleepers, providing the ideal balance of conforming and support across all sleep positions.
Sleepers who weigh over 230 pounds often prefer medium-firm to firm mattresses. The firmness of the Awara Mattress falls comfortably within this range, cradling heavyweight sleepers for pressure relief without allowing them to sink in too deeply.
Our heavyweight testers gave the Awara Mattress excellent marks across sleep positions. Our stomach and back sleepers felt the zoned support layer provided enough support to prevent their midsections from sinking in too deeply.
Our side sleepers enjoyed the mattress’s comfortable hug and felt the mattress provided enough conforming to reduce their pressure points. The Dunlop latex comfort layer spread the pressure across a greater surface, which offered contouring without allowing our testers to sink in excessively.
Some heavier sleepers also tend to sleep warm. The Awara Mattress’s breathable latex and innerspring layers and moisture-wicking cover may help provide a cooler night’s sleep.
Pricing and Discounts
- Twin $1199
- Twin XL $1299
- Full $1,399
- Queen $1,499
- King $1,699
- Cal King $1,699
Awara Coupons and Promos
How Does the Awara Mattress Compare to Other Beds?
Awara vs. Avocado
Like the Awara Mattress, the Avocado Mattress uses a hybrid design that couples natural Dunlop latex with pocketed coils.
The Avocado Mattress’s latex layer is thinner than that of the Awara Mattress. While the Awara Mattress has a 4-inch layer of latex, the Avocado Mattress features two layers of latex totaling 3 inches. The Avocado’s comfort layer uses 2 inches of latex, while there’s is an additional 1-inch layer in the base.
The thicker layer of latex used in the Awara may provide extra contouring and dampen the feel of the spring layer, so the Awara may have an edge with sleepers looking for more pressure relief. However, the Avocado Mattress is also available with a 2-inch latex Euro pillow top which can give the mattress extra pressure relief.
With the pillow top, the Avocado Mattress rates around 6.5 on the 10-point firmness scale, which is slightly firmer than the Awara Mattress. The pillow top option may make the Avocado Mattress preferable for lightweight (under 130 pounds) and average weight (130-230 pounds) sleepers who prefer a little extra cushioning. Without the pillow top, the Avocado Mattress rates around 7. Because of this, sleepers who like a slightly firmer mattress may prefer the Avocado Mattress without the pillow top.
The Avocado Mattress has a vegan option available, while the Awara features wool, so the Avocado may be a better fit for customers who avoid using animal products.
The Awara has a lower average price point than the Avocado, particularly if you decide to add the pillow top to the Avocado Mattress.
Awara vs. Bloom Hybrid
The Bloom Hybrid Mattress by Brooklyn Bedding features a hybrid design that pairs 3 inches of Talalay latex with Ascension X™ coils.
Talalay latex tends to be softer and less dense than Dunlop latex, so customers looking for greater contouring may prefer the Bloom Hybrid to the Awara Mattress. The process used to produce Talalay makes it more breathable than most Dunlop, so the Bloom Hybrid is also an excellent choice for those who tend to sleep hot. However, since Dunlop tends to be more durable and firmer than Talalay, sleepers looking for a mattress that provides extra support and holds up exceptionally well over time may prefer the Awara Mattress.
The Bloom Hybrid Mattress is available in three firmness options: soft (3.5), medium-firm (6), and firm (7.5). These options can accommodate a variety of weight groups and sleep position preferences. Sleepers under 130 pounds (especially side sleepers) may prefer the soft option for extra cradling and pressure relief. Sleepers over 230 pounds might light the balance of hug and support from the firm option.
Since the Awara Mattress tends to be a good deal cheaper than the Bloom Hybrid Mattress, it may appeal to value-minded customers.
Awara vs. Zenhaven
While the Awara has one firmness setting, the Zenhaven Mattress is flippable with two firmness options. One side of the mattress is medium-soft, rating around 4 on the 10-point firmness scale. The other side of the mattress is firm, rating around 7. Lightweight (under 130 pounds) sleepers may appreciate the extra hug of the medium-soft side, while sleepers who weigh over 230 pounds or enjoy a firm feel may prefer the firm side. Since the mattress is flippable, it can also accommodate firmness preferences that change over time.
The Awara Mattress is a latex hybrid compared to the Zenhaven Mattress, which is constructed entirely of Talalay latex. This build may appeal to sleepers who want extra contouring, motion isolation, and quietness. Talalay latex tends to conform to the body more than Dunlop latex, so sleepers looking for a cradling sensation may prefer the Zenhaven Mattress, especially the soft side. Because of the softer Talalay latex and the lack coils, we found the Zenhaven Mattress offered superior motion isolation to many hybrid mattresses. Similarly, the Zenhaven Mattress is virtually silent since it doesn’t have any coils, which are usually responsible for mattress noises.
All-latex mattresses frequently lack edge support, so sitting or sleeping on the edge of the Zenhaven may feel less stable. Sleepers who often sit or sleep near the perimeter of the bed will likely prefer the sturdier edge of the Awara Mattress.
The Zenhaven Mattress is 10 inches thick, which is 3 inches thinner than the Awara Mattress. Because of this, sleepers who prefer a slightly lower profile may favor the Zenhaven and sleepers who prefer a higher profile may enjoy the Awara.
The Awara Mattress is less expensive than the Zenhaven Mattress.
Awara vs. EcoCloud
The EcoCloud Mattress by WinkBeds is another latex hybrid model. Like the Awara Mattress, the EcoCloud has a comfort layer composed of 4 inches of natural latex. However, the latex used in the EcoCloud Mattress is made using the Talalay process, which produces some notable differences.
Talalay latex is usually more breathable than Dunlop latex, so the EcoCloud Mattress may have a slight edge for those who tend to sleep hot. However, the Awara Mattress and the EcoCloud Mattress both use aerated latex comfort layers, innerspring layers, and cotton and wool covers, all of which can help promote a cooler night’s sleep. With these features, either mattress should sleep cool enough to satisfy most sleepers.
While Dunlop latex is traditionally more durable than Talalay latex, we would expect both the EcoCloud and the Awara to enjoy a longer-than-average lifespan due to their quality materials and construction.
The EcoCloud rates around 5 on the 10-point firmness scale, so it is considered a medium feel. Because of this firmness difference, sleepers under 130 pounds and sleepers between 130 and 230 pounds may experience more cradling and pressure relief from the EcoCloud Mattress. However, sleepers who weigh over 230 pounds may benefit from the extra support of the firmer Awara Mattress.
The EcoCloud Mattress comes in at a higher price point than the Awara Mattress, so shoppers on a tighter budget may favor the Awara Mattress.
Awara vs. EcoSleep
Like the Awara, the EcoSleep Mattress by Brooklyn Bedding is a latex hybrid model that uses Rainforest Alliance-certified natural latex.
The EcoSleep Mattress is flippable. One side rates around 6 on the 10-point firmness scale, while the other side rates around 7, so we consider these options medium-firm and firm. Like the Awara Mattress, both sides of the EcoSleep Mattress may be slightly firm for sleepers under 130 pounds, who may not experience enough contouring for pressure relief. Sleepers from 130 pounds to 230 pounds and sleepers over 230 pounds may enjoy selecting between the EcoSleep’s two firmness settings, particularly if they are unsure of their firmness preferences or expect their preferences to change over time.
The EcoSleep uses Talalay latex, which is traditionally softer than Dunlop latex. The EcoSleep’s medium-firm side uses two 1.5-inch layers of latex. The firm side has one 1.5-inch layer of latex. While the EcoSleep Mattress may be too firm to provide much hug to lightweight sleepers, sleepers over 130 pounds who are looking for a little more pressure relief may enjoy the EcoSleep. Since the comfort layers of the EcoSleep Mattress are thinner, the 6-inch support layer of 952 individually-wrapped Ascension™ coils offers deeper contouring.
Most sizes of the EcoSleep Mattress are slightly more expensive than the Awara Mattress. The price difference isn’t significant, but it may make the Awara popular with customers without much wiggle room in their mattress budget.
Awara vs. Birch
The Birch Mattress by Helix has a lot in common with the Awara Mattress. Both mattresses are eco-friendly, medium-firm latex hybrids.
Since both mattresses are medium-firm, they may be slightly firm for sleepers under 130 pounds, but they can provide a good balance between support and pressure relief for heavier sleepers. Our sleep testers who weigh over 230 pounds rated the Awara Mattress better, while our testers who weighed between 130 and 230 pounds gave better ratings to the Birch Mattress. Based on these results, we think heavyweight (over 230 pounds) sleepers may prefer the feel of the Awara Mattress and average weight (130-230 pounds) sleepers may enjoy the Birch Mattress.
The Birch has two comfort layers: a layer of wool and a 2-inch layer of Talalay latex. Wool is popular for its temperature regulating properties, and Talalay latex is usually more breathable than Dunlop latex. While both the Awara Mattress and the Birch Mattress performed well in our temperature regulation tests, the Birch’s construction may give it a slight edge for people who tend to sleep hot.
While the Birch’s wool layer helps regulate temperatures, our sleep testers felt it did not isolate motion as well as foam or latex top layers, so sleepers who are easily disturbed by their partner moving during the night may favor the Awara Mattress.
The Birch Mattress is more expensive than the Awara, which may also play a role in which mattress is ideal for you.
Awara vs. DreamCloud
The Dreamcloud is a medium-firm hybrid made with a plush Euro-top and a gel-infused memory foam comfort layer. Like the Awara, the DreamCloud is best suited for heavier sleepers and provides minimal contouring and a feeling of floating on top of the mattress, rather than sinking into it.
The DreamCloud’s memory foam comfort layer and Euro-top layer give it slightly better pressure relief and slightly worse edge support than the Awara Mattress. The two models received very similar scores in all other categories. Both beds provide very good temperature neutrality and offer the responsiveness that most couples prefer for sex.
While the two beds are priced nearly identically, the materials used in the Awara Mattress hold various environmental certifications that eco-conscious shoppers will appreciate.
Brooklyn Bloom Hybrid
|SLEEP TRIAL||365 nights||365 nights||100 nights||120 nights||120 nights||120 nights||100 nights||365 nights|
|WARRANTY LENGTH||Lifetime||25 Year, Limited||10 Year, Limited||20 Year||Lifetime||10 Year, Limited||25 Year, Limited||Lifetime|
Awara Mattress FAQ
Sleep Trial 365 nights
Shipping Free shipping to contiguous USA
Warranty Lifetime warranty
Designed In USA
Where Can I Buy an Awara Mattress?
The Awara Mattress can be purchased through the Awara website.
Where Do They Ship?
Awara ships to all 50 states; shipping fees apply to shipments to Alaska and Hawaii.
White Glove Delivery?
Optional White Glove Delivery is available for a fee.
Old Mattress Removal?
Old mattress is available upon request with White Glove Delivery.
Full Delivery Policy
The delivery policy for the Awara Mattress is as follows:
- Mattresses generally ship within 24 hours after the purchase is placed.
- The Awara usually ships via FedEx Ground and can be expected to arrive around two to five business days after shipment.
- White Glove Delivery with in-home setup and old mattress removal is available at an extra charge. This option also extends the expected delivery date by two to three days.
- Shipping is free in the contiguous United States. Non-refundable shipping fees may apply to deliveries to Alaska, Hawaii, Guam, etc.
Trial Period and Warranty Details
Trial Period and Guarantee
Awara offers a 365-night sleep trial for the Awara Mattress.
- This sleep trial does not require a break-in period of any kind; customers may return their mattress at any point during the 365-night trial.
- Full mattress refunds are issued for all returns minus shipping/White Glove delivery fees
- Each household is allotted a total of two mattress returns.
Awara offers a lifetime warranty:
- This warranty is entirely nonprorated.
- During the first 10 years of ownership, Awara will replace a defective mattress with a new model at no extra cost to the owner. After 10 years of ownership, the company will repair/re-cover or replace the mattress. Awara will cover all shipping and transportation costs if a defect is found; if no defect is discovered, owners will incur a $100 transportation fee ($50 each way).
- Warranty coverage is contingent on proper foundational support. Per Awara: “Your mattress must be used on an appropriate base such as a platform bed or other suitable bed frame.”
- Replacement mattresses are covered under the same warranty as the original.
- The warranty will cover the following defects:
Visible sagging or indentations in the sleep surface measuring one and a half inches (1 1/2″) or deeper.
Physical flaws in the mattress that cause materials to split or crack.
Manufacturing defects associated with the mattress cover.
- The warranty will not cover the following:
Visible sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper, or normal increases in mattress softness that do not affect its pressure-relieving abilities. These issues are considered standard wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Burns, cuts, tears, stains, and other types of physical damage that occur due to misuse or neglect.
- This warranty is non-transferable. It is exclusively offered to original owners who purchase their mattress from Awara or an authorized retailer. Those who buy or acquire their mattress from the original owner of a non-authorized retailer do not qualify for warranty coverage.
7 out of 10 owner experiences show that customers have had a positive experience with Awara, irrespective of whether or not they liked their mattress.
Awara has been in business since 2018.
Awara does not operate any brick-and-mortar stores or showrooms, and the Awara Mattress is not sold in any physical retailer locations.
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